How to troubleshoot emails not sending out

First thing to check when no emails are being sent or you're not getting any emails from your pbx, is to ssh to your pbx and login as root and check /var/log/maillog file

Another thing to check is the email address, say yourname@yourdomain.com, you need to check the MX Entry for yourdomain.com in the dns zone with your registrar, make sure it is setup correctly and correspond to whatever showing up in the above /var/log/maillog

2nd thing to check is make sure your pbx IP is in the whitelist of the email server for yourdomain.com and check the spam filter/folder of yourdomain.com email server to make sure you can receive emails from your PBX IP.

Cette réponse était-elle pertinente?

 Imprimer cet article

Consultez aussi

Firewall Configuration

All of our installation, except for the PBX in a Flash, comes with apf firewall pre-installed....

How to reboot your pbx server

If you have problems getting into your pbx, first please read this to make sure it is not banned...

Dahdi Detected time shift in /var/log/message

If you find a lot of message " dahdi detected time shift" in /var/log/message, please...

How to change your Asterisk System to a different one

As of 2/25/2011,  this feature is not available anymore.  Please send us a ticket to...

How to fix out of space issues

If your web page not loading or your asterisk down, you may want to ssh as root to check what's...