Configuring Inbound Routes in Incredible PBX GUI

Inbound Routes, as the name implies, are used to direct incoming calls to a specificdestination. That destination could be an extension, a ring group, an IVR or AutoAttendant,or even a conference or DISA extension to place outbound calls (hopefully with a very securepassword). Inbound Routes can be identified by DID, CallerID number, or both. To create Inbound Routes, choose Connectivity:Inbound Routes and then click Add InboundRoute. Provide at least a Description for the route, a DID to be matched, and the Destinationfor the incoming calls that match. If you only want certain callers to be able to reach certain extensions, add a CallerID number to your matching criteria. You can add Call Recording andCallerID CNAM Lookups under the Other tab.

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