Login

All server are setup with root access ssh.  Login information to use with the ssh is sent in your welcome email.  Please, make sure that you keep the login information secure or change it.   AsteriskNow, Elastix, PBX in A FLASH, and Trixbox will have its own Web Login. 

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How to change your Asterisk System to a different one

As of 2/25/2011,  this feature is not available anymore.  Please send us a ticket to...

Issue with IAX Call rejected, CallToken

If you have problem connecting through IAX protocol, please check if you see " Call...

High CPU usage due to whois process

We have seen some of the PBX experience high CPU usage due to spinning whois process. If you...

Troubleshooting Audio or call quality issue

Can you ssh to the server? If not, please do let us know so we can further check. If you can ssh,...

How to troubleshoot emails not sending out

First thing to check when no emails are being sent or you're not getting any emails from your...